FAQs

Not all outlets are created equal. Every part of the world has a different outlet style, which means that the plugs you use on a daily basis at home may not fit in the outlets in, say, Italy or China. Travel adapter plugs provide an output that matches your destination country, while accepting the plugs for your current devices.

All outlets are sorted into different types based on the unique styles - these types are the organized by country. To determine which adapter you should purchase, first find out the type of outlet used in your destination country. Next, decide how many devices you need to plug in while you travel - and if they require standard plugs or USB connectors. Last, visit our Adapter Search Engine and enter the data - we’ll provide you with a list of adapters that’ll fit the bill.

Single Country adapters (both Single Country - DB Series and Single Country with USB port - U2U Series) work for just one type of outlet - though that one type could be compatible with multiple countries. The Single Country adapter accepts two standard plugs while the Single Country with USB port adapter accepts one standard plug and one USB connector. M8 and M8 Max adapters work for multiple countries (see the product specs for the full country list). The M8 has sliding prongs that can be selected based on the destination country. It has 4 plug types - A, C, G, and I. The M8 accept three devices - one standard plug (from any country except South Africa Type M plug) and two USB devices. The M8 Max comes with 2 US standard outlets, 3 USB A and 1 USB C ports. It comes with interchangable plug attachments so you can just change the plug based on the country you are travelling to and not have to buy a different adapter every time. The difference between the M8 and the M8 Max is that the M8 has a grounded universal outlet, while the M8 Max has grounded US outlets only. The M8 offers 4 plug types but the M8 Max offers all plug types.

Yes, the power adapter does support 220V

Remember learning about how electricity works in high school? Then you may remember that electricity must flow in a circuit - it flows from one terminal (hot) to another (neutral), after travelling through your device, of course. Grounded plugs provide an additional level of protection against electric shock - if a wire comes loose in the machine being powered, the electric surge goes to the “ground” prong instead of into the machine where it could cause fire or give you a harmful shock. Grounded outlets provide a spot for the ground prong to fit; ungrounded outlets do not. An easy way to understand is that grounded outlets will have three input points or holes if you may while the ungrounded has two.

Yes. Some countries, like American Somoa, Bangladesh, Burma, Cuba, Denmark, Greenland and others all have more than two types of outlets.

Not always. Electronics like cell phone chargers or laptop chargers are designed to operate on a wide range of voltages, ranging from 100 to 240V or 120 to 240V. This means that a travel adapter plug will provide enough power to your device, regardless of the country you’re in. However, a lot of electronics sold in North America run only on 120V. This means that you will need a voltage converter when travelling to countries where the output is 220V (which is most of the world). OREI Travel Adapters don’t convert voltage, so confirm the input voltage rating on your device prior to travelling to determine if you need a converter on your trip.

Our unique design for the inner metal structure ensures that the electricity goes through the adapter to the appropriate destination (your device). All of our products are tested multiple times by experts to ensure safety and reliability.

Replacing the fuse in the M8 and M8 plus is easy:

  1. Take a screwdriver, coin or something similar and place it in the slot on the bottom of the device.
  2. Turn it counterclockwise.
  3. Remove the broken fuse.
  4. Place a new fuse of the appropriate size in the holder into the adapter.
  5. Replace the lid and secure closed.
Spare fuses are available at electronics retailers and many online stores.